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Hi Martin,

I definitely understand your concern and I would have felt the same if I was in your position. There is a workaround to fix this particular issue. I would request you to try these troubleshooting steps and please get back to us with the status of the issue.

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To provide the appropriate resolution, I would need more information from your end.

1. What exactly happens when you try to connect to Internet?

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2. What is the make and model number of the computer?

This issue may occur if a wireless network adapter switch that's not enabled, cables that aren't connected properly, corrupted or incompatible drivers, missing updates, network connection settings or network connection settings.

Method 1:
I would suggest you to run network troubleshooter and check if it helps.

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Open networking troubleshooters
http://windows.microsoft.com/en-US/windows7/Open-networking-troubleshooters

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Method 2:
If the first method didn't fix the issue, let's try the steps in the article and check if it helps.

Wired and wireless network problems
http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Refer to the link for additional information.

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Why can't I connect to the Internet?
http://windows.microsoft.com/en-US/windows7/Why-can-t-I-connect-to-the-Internet

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Hope this information helps. Reply to the post with updated status of the issue to assist you further.